Privacy Policy

1. Introduction

Welcome to Picpala ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI design platform.

2. Information We Collect

2.1 Personal Information

• Account information (email address, username, profile picture)
• Payment information (processed securely through third-party providers)
• Communication data (support tickets, feedback)

2.2 Usage Information

• Content writing requests and prompts
• Generated content and user interactions
• Device information and browser data
• IP address and location data
• Usage analytics and performance metrics

2.3 Content Data

• Text prompts and descriptions
• Uploaded reference materials and documents
• Generated content and related metadata

3. How We Use Your Information

• Provide and improve our AI content writing services
• Process your requests and generate content
• Manage your account and subscription
• Send important updates and notifications
• Analyze usage patterns to enhance user experience
• Ensure platform security and prevent abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Trusted third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication measures
• Secure data centers and infrastructure

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Generated content may be stored for service improvement purposes, but can be deleted upon request.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.

9. Third-Party Services

Our platform may integrate with third-party services (payment processors, analytics providers, etc.). These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: