Terms of Service

Last updated: 4/23/2026

1. Acceptance of Terms

By accessing or using Picpala ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service. These Terms apply to all users, including visitors, registered users, and subscribers.

2. Description of Service

Picpala is an AI-powered design platform that helps you create and iterate on visual content more efficiently. Our services may include:

  • AI-assisted design generation and iteration
  • Design templates and workflows for different scenarios
  • Integrations with third-party tools where applicable
  • Premium subscription features and usage-based plans

3. User Accounts

3.1 Account Creation

To use certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information and to keep this information updated as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us promptly of any unauthorized access or suspected breach of security.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion, with or without prior notice, subject to applicable law.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service for lawful purposes only, including creating designs, marketing materials, product assets, and other visual content in compliance with applicable laws.

4.2 Prohibited Uses

You agree not to use the Service to:

  • Create content that is illegal, harmful, threatening, abusive, defamatory, discriminatory, or otherwise objectionable
  • Generate misleading or false information or impersonate others
  • Infringe upon intellectual property or other rights of third parties
  • Create spam, malware, or other malicious or harmful content
  • Attempt to reverse engineer, scrape, or compromise our systems or AI models
  • Use the Service for any illegal or unauthorized purpose
  • Violate any applicable laws, regulations, or third-party terms
  • Bypass or interfere with any security or access control features

5. Content and Intellectual Property

5.1 User-Generated Content

You retain ownership of the content you create using our Service, subject to any applicable third-party rights. By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, process, store, and display your content as necessary to operate and improve the Service.

5.2 Our Intellectual Property

The Service, including our AI models, software, user interface, branding, and technology, is protected by intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on our proprietary technology, except as expressly permitted by us in writing.

5.3 Third-Party Content

You are responsible for ensuring that any third-party content, assets, or materials you use or upload comply with applicable copyright, licensing, and other legal requirements.

6. Payment and Subscriptions

6.1 Pricing

Our pricing and available plans may change from time to time. Any changes to pricing will be communicated in advance or shown within the Service before they take effect.

6.2 Billing

Subscription fees and usage-based charges are typically billed in advance on a recurring basis or as otherwise specified in your plan. You authorize us and our payment processors to charge your selected payment method for all applicable fees.

6.3 Refunds

Any refunds will be handled in accordance with our refund policy as stated on our website or within the Service. Unless otherwise specified, fees that have already been paid are generally non-refundable.

6.4 Cancellation

You may cancel your subscription at any time through your account settings. Unless otherwise stated, cancellation will take effect at the end of your current billing period, and you will retain access to paid features until that time.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our Service, you consent to our data practices as described in the Privacy Policy.

8. Disclaimers and Limitations

8.1 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted or error-free access. The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied.

8.2 AI-Generated Content

AI-generated content may not always be accurate, complete, or appropriate for every use case. You are responsible for reviewing, editing, and validating all generated content before using it in production, publishing, or decision-making.

8.3 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from or related to your use of the Service.

9. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your content, or your violation of these Terms or any applicable law.

10. Termination

Either party may terminate these Terms at any time, for any reason or no reason. Upon termination, your right to use the Service will cease immediately. Certain provisions, including those relating to intellectual property, disclaimers, limitations of liability, and indemnification, will survive termination.

11. Governing Law

These Terms are governed by and construed in accordance with the laws applicable in your place of residence or incorporation, without regard to conflict of law principles. To the extent permitted by law, any disputes arising out of or relating to these Terms or the Service will be subject to the non-exclusive jurisdiction of the courts in a competent jurisdiction.

12. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify users by posting the updated Terms on our website, updating the "Last updated" date, and, where appropriate, providing additional notice within the Service.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@picpala.com

15. Acknowledgment

By using Picpala, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.